Shipping & FAQ

SHIPPING ESTIMATES & RATES 

PRAM LINER FAQs

1. Will your pram liners fit my pram?

2. Pull to fold handle; how do your liners work?

3. Machine washable?

4. Are your pram liners reversible?

5. What if I don't select reversible?

6. Bassinets liners?

7. Gift-wrapping?

8. 'Waterproofing' option?

9. Strap cover option?

10. Double thickness option?

10. What colour will my trim be?

11. Why should I order from Audrey and Me 

 

FAQs

Will your pram liners fit my pram?

Yes. Audrey and Me pram liners are custom made to fit individual prams. We've been doing this for almost a decade and there isn't a pram on the market that we haven't made a liner for.

Simply type in your pram type on our product page and we'll do the rest:

https://www.audreyandme.com.au/collections/pram-and-stroller-liners

We've designed all of our liner templates to give good coverage, especially when the seat is in the fully upright position.

If you would like to see how our liners fit your particular pram please first check out our socials (especially IG; in the highlights we have a pram liner collection that should be particularly helpful).

We custom make liners for ALL pram brands. Including but not limited to: Baby Jogger, Bugaboo, Uppababy, Steelcraft, Mountain Buggy, Redsbaby, Babyzen, Silver Cross, iCandy, Phil and Ted's, Valco, , B.O.B, Emmaljunga, Joolz, Milly & Coup and Mamas and Papas.

Do your liners work with pull to fold straps?

Our liners absolutely accommodate the pull to fold and we do it better than any other brand on the market. Rather than having a single long slot that will pull and eventually stretch out leaving a gap right where your child is sitting, we include two vertical slots that you’re able to pass the pull to fold strap through. Not only is this going to last longer, it will be more comfortable for bub.

Are Audrey and Me products machine washable?

Yes. All of our products are sent out with special care instructions. I'm a mother as well and I KNOW how important it is to have simple washing options available!

Do you make reversible pram liners & what is 'Designer reversible'?

On the product page one of the options you're able to choose is 'Reversible'. If you select yes, you're able to choose from our range of 'Mini Dot' designs, or select 'designer fabric' and choose any other pram liner design you like! If you select a reversible option, any strap or bumper covers you order will be be fully reversible as well! You'll essentially have two full liner sets in one, so its a great way to go.

Do you make liners for Bassinets?

We certainly do. They're the same as the pram liners, but in the "pram type" box just include "bassinet" 

Do you offer gift-wrapping?

Yes. Really nice gift-wrapping actually! Gift-wrapping is an option that you will be presented with at check out.

I selected the 'waterproofing' option and I'm so happy that I did! How did you do such a good job!? 

We don't spray our pram liners like other brands. We use a premium, waterproof fabric inserted between the layers of your pram liner. It's great for giving extra piece of mind when toilet training. Otherwise you'll never even notice it's there!

Should I order matching strap covers?

Yes! Strap covers are always a good call! They look great and your little one will thank you when they fall asleep in their pram while you're out shopping... Or at least they will when they wake up feeling well rested and happy! ... Assuming they can talk.

What will be on the back of my liner if I don't select reversible?

If you don’t choose reversible, we'll use a 100% natural cotton calico on the back of your liner. If this isn't available, it will be luck of the draw, dot, solid or design.

Which colour will my trim be?

The trim will usually be the colour shown in the product shot of your main design. If you've chosen a reversible design and the product images have different trims we'll choose whatever we think is going to look best. If you have a special request send us a message on Facebook or Instagram. We're happy to change to whichever trim you prefer.

Double thickness?

Totally optional, but we definitely think that the extra loft and cushion are worth it! We also think the liners just sit up a little nicer. One thing you’ll notice is that our liners aren’t super puffy like a few other brands. Being a mother myself I know that it’s super important that it doesn’t affect you being able to fold the pram. All of the liners we show off on Instagram have the double thickness option included.

 

Why should I buy from Audrey and Me?

Everything we sell is made right here in our Sydney studio. We're not importing everything from overseas. We buy our fabrics from Melbourne and Coolum and then everything is sewn right here in Sydney.

Every order is made and packaged with love. We're a small business and we're mothers as well. So when you shop our online store you're helping mums just like you!

Audrey and Me pram liners are custom made to fit individual prams and guaranteed to fit your pram. We custom make liners for all pram brands. Every liner we send out is going to be a better fit than the universal liners you can find in physical stores.

 

Shipping Rates:

Shipping rates are calculated based on the weight of the products purchased. These will be updated and displayed before you check-out. Shipping within Australia is FREE for orders over $200. 

Approximate dispatch times:

We're working around the clock to beat the below estimates. Almost everything on the site is made right here in the studio; every bib, every nest and every liner. We take a great deal of pride in the quality of our work and never send anything out that we wouldn't be 100% happy with ourselves: https://www.audreyandme.com.au/pages/about-us

Baby Nests: 1-2 business days; we try to send these out same day!

Play Gyms: 1-2 business days; we try to send these out same day!

Gift boxes1-2 business days; we know you need it by the weekend! :) I will do everything I can to get it to you by then! ;) 

Milestone Cards: 1-2 business days; we try to send these out same day! 

Adapt Nappy Bags & Caddies: 1-2 business days; we try to send these out same day! 

Bandana bibs: 5-10 business days

Teething: 4-5 business days

Play Mats: 5-10 business days

Pram liners & foot muffs: 15-20 business days 

 

Express Shipping:

I chose express shipping at the check out. What does this mean?

We will send your order via Express Mail and you will get it faster.

Please note however, that your order may still need to be made (please refer to the above ETAs. If we can get it out the door and into your hands faster, we will.

**If you order a Gift Box with express shipping we will move Heaven and Earth to have it to you before the weekend :)

 

Post Method:

Domestically we ship using Australia Post. By default we have it set so that your Postman will use "Safe Drop" when possible (from Australia Post website: 

"A Safe Drop is when our delivery person finds a suitable place at the delivery address where they can safely leave your parcel if it doesn't fit in your mailbox or if you're not home to receive it.")

If the delivery person does not believe the location is suitable or 'safe' to leave your parcel, they will leave a slip and deposit your parcel at your local Post office for collection.

If you do not wish for your parcel to be safe dropped, send me a message and I'll set your delivery to 'SIGNATURE ON DELIVERY' at no extra cost :) FB is the best method of contact if this is important to you :)

Internationally: To NZ we use EMS Couriers. Worldwide we use Pack and Track Air Mail.