Due to a faulty zipper I wanted to exchange the bag. It took a long time to organise this and communication is only via Instagram. A shipping refund was promised because I had to send the bag back without a return label. I received another bag after quite some wait. The zipper is better but still not good quality. I never got my refund for the shipping.
I can see that my messages were read on Instagram but I never got a reply anymore. Very disappointing!
Caddy Shoulder Strap Selection
First things first, the bag is really pretty and I am happy with that. However, when I was sent the bag there was a faulty zipper, it was very hard to close and then it would reopen again by itself in the middle. It took multiple weeks to get the bag replaced and I was promised a refund for the shipping to get the bag replaced. On the replacement bag that I got, the zipper is still difficult to close and open but works. Unfortunately I am still waiting for the promised shipping refund.
Really lovely pattern!
Love it%21 It’s perfect for the pram and saves me taking my big nappy bag with me when I’m just out and about for a short time.